Terms & Conditions

Welcome to the Prudhvi Hero website, operated by Prudhvi Hero, a unit of Tashya Auto Corp. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue using the website.

1. Website Purpose

This website provides information about Hero motorcycles and scooters, dealership outlets, vehicle enquiries, test rides, booking assistance and servicing facilities. Website information is provided for general informational purposes.

2. Vehicle Information and Prices

Vehicle specifications, colours, features, availability, offers and prices may change without prior notice. Actual prices may vary depending on the model, variant, location, taxes, insurance, registration and other applicable charges.

Please confirm current details, availability and the final on-road price with the relevant authorised dealership before making a purchase decision.

3. Enquiries and Bookings

Submitting an enquiry, requesting an on-road price or using a booking form does not by itself guarantee vehicle availability, a confirmed appointment, a test ride or a completed purchase.

Our representative or dealership may contact you using the information you provide to respond to your request.

4. Test Rides and Servicing

Test rides and service appointments are subject to availability, dealership confirmation, applicable eligibility requirements and safety procedures. Customers may be required to provide valid documents and comply with applicable traffic and vehicle regulations.

5. User Responsibilities

When using this website, you agree to:

  • Provide accurate and current information in enquiry forms.
  • Use the website only for lawful purposes.
  • Not attempt to disrupt, damage or gain unauthorised access to the website or its systems.
  • Not submit fraudulent, misleading or abusive enquiries.
  • Respect applicable intellectual property rights.

6. Intellectual Property

Website text, design elements, graphics and other content may be protected by intellectual property laws. Hero and other third-party names, logos and trademarks belong to their respective owners. You may not reproduce or commercially use protected content without appropriate permission.

7. Third-Party Links

This website may link to external websites for convenience. We do not control all third-party content, services or policies and are not responsible for their availability or practices.

8. Website Availability

We aim to keep the website available and accurate but do not guarantee uninterrupted access or that every item of information will always be error-free. We may update, suspend or modify website features when necessary.

9. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses arising from temporary website unavailability, reliance on outdated website information or third-party website content. Nothing in these terms excludes liability that cannot lawfully be excluded or limits your statutory rights.

10. Privacy

Information submitted through this website is handled in accordance with our Privacy Policy.

11. Changes to These Terms

We may revise these Terms and Conditions from time to time. Updated terms will be published on this page with a revised date.

12. Governing Law

These terms are subject to the applicable laws of India. Disputes will be handled by the competent courts having jurisdiction under applicable law.

13. Contact Us

For questions regarding these terms, please visit our Contact Us page.